Category: Customer Experience

5 Benefits of Adopting a Learning Culture

By wayneburrellwayneburrell/ no comments
Learning is enabled by a willingness to confront one's own ignorance - aka humility.
Annual Themed Weeks

Annual Themed Weeks: A Window Into Culture

By wayneburrellwayneburrell/ no comments
Annual themed weeks give you a back door into discovering what the company really values and celebrates.

“Forget Innovating, Make It Effortless”

By wayneburrellwayneburrell/ no comments
The other day I saw an excerpt from an innovation conference that read “forget delighting the customer, make things effortless”.  Oh, really? The Goal of innovation Innovation is using creativity to